Welcome to the City of Newport, Rhode Island

Contact Information

Robert C. Schultz, Jr. - Director of Utilities

Billing Inquiries:
(401) 845-5604

General Information and all Other Inquiries:
(401) 845-5600

Emergency After Hours Contact:
(401) 845-5826

Drinking Water

We're committed to delivering clean and affordable drinking water to our customers across Aquidneck Island. Our original water works started in 1876, and was formally incorporated as the Newport Water Works Company five years later in 1881. That company was succeeded by the Newport Water Corporation in 1929, and since 1936, the City of Newport has owned and operated the system, which services residents across Aquidneck Island.

Forms & Applications

Whether you're looking to secure a final bill before selling or buying a house, are Interested in scheduling a meter test, or securing temporary service you'll need to submit a request through our online portal.

Questions About Your Bill

The Newport Water Division is pleased to be able to offer customers several methods of payment. If you have questions about your bill, feel free to browse the links below, or contact us directly at (401) 845-5604.

Additional Information

Consumer Confidence Reports

See how we're doing in our promise to deliver safe, clean drinking water to Aquidneck Island

How We're Investing in Water Quality

Learn about our water treatment process and the investments we're making in our island water

Lead & Drinking Water

Understand the importance of being lead safe and how to reduce lead in our drinking water

Filing Dockets

Learn about how rates are set and see our latest filing with state regulators

Watershed Protection

See how we're working to protect our island's watershed for future generations

Frequently Asked Questions

Click here for answers to some of our most frequently asked questions

Important Utilities News

Tracking our Water Quality: 2022 Consumer Confidence Report Now Available

Tracking our Water Quality: 2022 Consumer Confidence Report Now Available

NEWPORT -- We've made some significant investments to improve our water quality over the last 17 years, and it shows according to the latest 2022 Consumer Confidence Report (CCR), which is now available online at www.cityofnewport.com/ccr22.