Online Payments Offline Temporarily

Effective July 1st, the City of Newport will be introducing a new software program that will help streamline operations for City staff. Please note that while customers will still be able to conduct normal business inside City Hall, residents are advised that certain functions, including online payments, are currently offline.

Photo by: Susan Donovan

Living in Newport

The City of Newport is located at the southern end of Aquidneck Island in Narragansett Bay, about 30 miles southeast of Rhode Island's capital of Providence.  The City is bounded by the Atlantic Ocean on the east and the south, Narragansett Bay on the west, and by the Town of Middletown on the northeast.  Newport is 11 square miles in size, with 7.7 square miles of land and 3.3 square miles of inland water. Location is readily accessible to the west by Interstate 95 via the Jamestown and Pell Bridges, and to the north by Routes 24 and Interstate 195 via the Mount Hope Bridge and the Sakonnet River Bridge.  

Community Resources

Newport offers a host of community resources aimed at making our city the most livable and welcoming community in New England. 

Education

For information about Newport's public schools, be sure to visit the Newport School Department or click the links below 

Recreation

From youth sports to adult programs, Newport's Recreation Department offers a full slate of activities throughout the year
 

Doing Business with City Hall

Pay a parking ticket, keep up to date on your water and sewer bill, and more through our online billing system

Around Town

News & Events

Latest News

Newport Water Division Provides Billing Updates

New Payment Option, Minimum Sewer Use Fee
  
NEWPORT, R.I. (TUESDAY, SEPTEMBER 10, 2024) – After a roughly two-month pause, a new online payment portal for Newport Water Division customers will be available at the start of the next billing cycle in September.

The new portal, a link for which will be placed at www.CityofNewport.com/Water when ready, replaces the City’s legacy payment system that was taken offline in July as part of a needed software upgrade.

Understanding the confusion and inconvenience caused by the delay, the Water Division has waived interest and late fees for all affected accounts. Meanwhile, customers who may have already paid interest charges on their July or August bills will be credited that same amount in their subsequent billing cycle.

Water Bills Delayed

NEWPORT, R.I. -- Newport Water Division customers should expect a delay in receiving their utility bills this month after vendor technical issues impacted the ability to issue monthly statements. Likewise, the late payment penalty date will also be extended for affected billing cycles.

If you’d like to speak to one of our Utilities Customer Service Representatives, please call (401) 845-5604. Inquiries may also be emailed to utilitybilling@cityofnewport.com.

Longtime Finance Director, Interim City Manager to Retire

Laura L. Sitrin, CPA to Leave City Service after 22 Years
 
NEWPORT, R.I. (July 9, 2024) – After more than two decades of service, Laura L. Sitrin, Newport’s  longtime Finance Director and Interim City Manager, has announced her retirement.

Sitrin informed the City Council of her intentions on Tuesday, July 9th, writing “I am deeply honored to have had the opportunity to serve the City of Newport for the last 22 years, and to work with such a dedicated and remarkable group of employees.”

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  Calendar of Events

Probate Court

Probate Court meets two times per month at 10:30 a.m., in the Second Floor City Council Chambers at Newport City Hall. Click here for a full schedule.

For advertising deadlines, please contact Carlos Alaan at 845-5349 or calaan@cityofnewport.com.

Historic Cemetery Advisory Commission

The Newport Historic Cemetery Advisory Commission is dedicated to the preservation of the City's historic burying grounds. Read the Agenda

Naval Station Newport RAB Meeting

You can meet with fellow citizens and representatives from the Navy, the U.S. Environmental Protection Agency, and the Rhode Island Department of Environmental Management, and you can help plan studies and cleanups of contaminated sites.

For general information regarding the NAVSTA Newport Environmental Restoration Program (ERP) or more details on this and other upcoming meetings, go to the Navy’s website https://bit.ly/3oeFnFa. Click on the tabs Home Page, Site Descriptions, and Administrative Record, or the links within this Navy public website. By clicking on the Administrative Records, you can search public documents related to the investigation and cleanup at ERP sites.

EPA Website: http://epa.gov/superfund/netc

If you have any questions, please call the Navy Co-Chair at 401-841-7671 or Citizen Co-Chair 404-259-3148.

All meetings are hybrid; held in person at the Sonesta Select, 9 Commerce Drive, Middletown, RI 02842 from 6:30 pm – 8:00 pm and online via Microsoft Teams.
 

Energy & Environment Commission

The mission of the Energy & Environment Commission is to advise the Council and educate the public on energy-efficiency, renewable energy and the environment, to foster a more sustainable community.

Click here for an agenda

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