📢 City Hall Closed Monday, Nov. 11th 📢

City Hall and offices will be CLOSED on Monday, Nov. 11th for Veterans Day. The Waste Management Transfer Station will also be closed resulting in a one-day delay for all trash, recycling and yard waste collections. 
  Download a Trash Calendar →

Contact Information

Robert C. Schultz, Jr.- Director of Utilities

Billing Inquiries: 
(401) 845-5604

General Information and all Other Inquiries:
(401) 845-5600

Emergency After Hours Contact:
(401) 845-5826

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Contact Information

Robert C. Schultz, Jr.- Director of Utilities

Billing Inquiries: 
(401) 845-5604

General Information and all Other Inquiries:
(401) 845-5600

Emergency After Hours Contact:
(401) 845-5826

»

Department of Utilities

The City of Newport Department of Utilities consists of two divisions: the Water Division, dedicated to providing clean drinking water, and the Water Pollution Control Division, responsible for managing the City's sewage and stormwater systems. We prioritize safeguarding our natural resources and firmly believe that maintaining our infrastructure is crucial for enhancing our overall quality of life. Our office is conveniently located at 70 Halsey Street, and you can contact us at (401) 845-5600 or by email.

With school closing across the country, we posted downloadable coloring sheets. This way you can download them at home. The pages are free to use. Click here to see the pages that are available. Stay safe.

Drinking Water

The Water Division operates and manages the source water reservoirs, treatment plants, storage tanks and distribution system throughout Newport, the Town of Middletown and a small portion of the Town of Portsmouth. We also sell water wholesale to the Portsmouth Water and Fire District and Naval Station Newport.
 

Wastewater

The Water Pollution Control Division is responsible for providing wastewater, or sewer treatment, for the residents of Newport. Additionally, we also provide wastewater treatment on a wholesale basis to the Town of Middletown and Naval Station Newport. 

 

Stormwater 

We're responsible for managing and improving Newport's Stormwater System as we work to improve the quality of our environment from stream to ocean. 
 

Construction Updates

We're committed to maintaining and improving our civic infrastructure. For updates on how we're preparing Newport for its next 100 years, click on the following links below.

Additional Information

Lead & Drinking Water

Know the facts about lead and your drinking water

Watershed Protection

Learn about our efforts to protect Newport's watersheds

Consumer Confidence Reports

Check out the latest Consumer Confidence Report

Understanding Your Bill

Do you have questions about your bill? We can help

Water on Aquidneck Island

Like any island, we take our fresh water seriously

FAQs

Click through for answers to some our most popular questions

Important Utilities News

Tracking our Water Quality: 2022 Consumer Confidence Report Now Available

Tracking our Water Quality: 2022 Consumer Confidence Report Now Available

NEWPORT -- We've made some significant investments to improve our water quality over the last 17 years, and it shows according to the latest 2022 Consumer Confidence Report (CCR), which is now available online at www.cityofnewport.com/ccr22.

  

Learn more →

News & Events

Latest News

 Important Utilities Billing Update 

Following several weeks of delays caused by the transition to a new third-party billing provider, Newport Water Division customers began receiving SEPTEMBER BILLS in the mail this week.

While September bills do not reflect changes made to the Base Sewer Use charge, ðŸŽƒOCTOBER BILLS ðŸŽƒ are expected to follow shortly and WILL include credits to all customers impacted by the recently repealed fee.

In sum:
✅ SEPTEMBER BILLS DO NOT REFLECT BASE SEWER USE CHARGE REPEAL
✅ CREDITS ARE BEING APPLIED TO OCTOBER BILLS
✅ SEPTEMBER + OCTOBER BILLS AREN'T DUE UNTIL NOVEMBER 13TH

Newport Water Division Provides Billing Updates

New Payment Option, Minimum Sewer Use Fee
  
NEWPORT, R.I. (TUESDAY, SEPTEMBER 10, 2024) – After a roughly two-month pause, a new online payment portal for Newport Water Division customers will be available at the start of the next billing cycle in September.

The new portal, a link for which will be placed at www.CityofNewport.com/Water when ready, replaces the City’s legacy payment system that was taken offline in July as part of a needed software upgrade.

Understanding the confusion and inconvenience caused by the delay, the Water Division has waived interest and late fees for all affected accounts. Meanwhile, customers who may have already paid interest charges on their July or August bills will be credited that same amount in their subsequent billing cycle.

Newport Water Division Crews Going Door-to-Door to Identify Lead Service Lines

Door Knocking Campaign to Cover Newport, Middletown

NEWPORT, R.I. (TUESDAY, June 18, 2024) – Aquidneck Island residents are advised that Newport Water Division crews will be going door-to-door to help identify lead service lines across Aquidneck Island.

The door knocking campaign, which is beginning this week, is part of the City’s Get the Lead Out program that aims to identify privately owned lead pipes that service homes and businesses.  
 

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  Calendar of Events

Probate Court

Probate Court meets two times per month at 10:30 a.m., in the Second Floor City Council Chambers at Newport City Hall. Click here for a full schedule.

For advertising deadlines, please contact Carlos Alaan at 845-5349 or calaan@cityofnewport.com.

Historic District Commission Meeting

The Historic District Commission is responsible for overseeing development within the City's Historic District
Click here to view an agenda.  

School Committee Meeting

The Newport School Committee is charged with overseeing the City's Public Schools. Meetings are open to the public and all are welcome to attend. Click Here to read an agenda.

City Council Meeting

The City Council serves as a the primary decision making body for the City. Join us for its regular monthly meeting, held in the Second Floor Council Chambers at City Hall. Click here to read an agenda and to view the meeting online.

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