Online Payments Offline Temporarily

Effective July 1st, the City of Newport will be introducing a new software program that will help streamline operations for City staff. Please note that while customers will still be able to conduct normal business inside City Hall, residents are advised that certain functions, including online payments, are expected to be impacted through July 18th.

Contact Information

Robert C. Schultz, Jr.- Director of Utilities

Billing Inquiries: 
(401) 845-5604

General Information and all Other Inquiries:
(401) 845-5600

Emergency After Hours Contact:
(401) 845-5826


Contact Information

Robert C. Schultz, Jr.- Director of Utilities

Billing Inquiries: 
(401) 845-5604

General Information and all Other Inquiries:
(401) 845-5600

Emergency After Hours Contact:
(401) 845-5826


Department of Utilities

The City of Newport Department of Utilities consists of two divisions: the Water Division, dedicated to providing clean drinking water, and the Water Pollution Control Division, responsible for managing the City's sewage and stormwater systems. We prioritize safeguarding our natural resources and firmly believe that maintaining our infrastructure is crucial for enhancing our overall quality of life. Our office is conveniently located at 70 Halsey Street, and you can contact us at (401) 845-5600 or by email.

With school closing across the country, we posted downloadable coloring sheets. This way you can download them at home. The pages are free to use. Click here to see the pages that are available. Stay safe.

Drinking Water

The Water Division operates and manages the source water reservoirs, treatment plants, storage tanks and distribution system throughout Newport, the Town of Middletown and a small portion of the Town of Portsmouth. We also sell water wholesale to the Portsmouth Water and Fire District and Naval Station Newport.


The Water Pollution Control Division is responsible for providing wastewater, or sewer treatment, for the residents of Newport. Additionally, we also provide wastewater treatment on a wholesale basis to the Town of Middletown and Naval Station Newport. 



We're responsible for managing and improving Newport's Stormwater System as we work to improve the quality of our environment from stream to ocean. 

Construction Updates

We're committed to maintaining and improving our civic infrastructure. For updates on how we're preparing Newport for its next 100 years, click on the following links below.

Additional Information

Lead & Drinking Water

Know the facts about lead and your drinking water

Watershed Protection

Learn about our efforts to protect Newport's watersheds

Consumer Confidence Reports

Check out the latest Consumer Confidence Report

Understanding Your Bill

Do you have questions about your bill? We can help

Water on Aquidneck Island

Like any island, we take our fresh water seriously


Click through for answers to some our most popular questions

Important Utilities News

Tracking our Water Quality: 2022 Consumer Confidence Report Now Available

Tracking our Water Quality: 2022 Consumer Confidence Report Now Available

NEWPORT -- We've made some significant investments to improve our water quality over the last 17 years, and it shows according to the latest 2022 Consumer Confidence Report (CCR), which is now available online at


Learn more →

News & Events

Latest News

Newport Water Division Crews Going Door-to-Door to Identify Lead Service Lines

Door Knocking Campaign to Cover Newport, Middletown

NEWPORT, R.I. (TUESDAY, June 18, 2024) – Aquidneck Island residents are advised that Newport Water Division crews will be going door-to-door to help identify lead service lines across Aquidneck Island.

The door knocking campaign, which is beginning this week, is part of the City’s Get the Lead Out program that aims to identify privately owned lead pipes that service homes and businesses.  

Washington Square Traffic Detour Starting March 18

Water Main Repair Set to Begin Next Week
NEWPORT, R.I. (FRIDAY, MARCH 15, 2024) – Motorists are advised that beginning the week of March 18th, the City’s utility contractor, Boyle & Fogarty Inc., will begin work at Thames Street and Washington Square to replace an aging water main. 

While overnight work is scheduled as part of the project, this phase will be performed during daytime hours between 7 a.m. and 5 p.m. and will require detours.

NOTICE: 2022 Consumer Confidence Report Available

Water Division Annual Report Now Online
NEWPORT, R.I. (FRIDAY, JUNE 23, 2023) – The City of Newport’s Water Division has announced that the 2022 Consumer Confidence Report (CCR) is now available on the City’s website at

The U.S. Environmental Protection Agency (EPA) under the Safe Drinking Water Act requires water systems to provide this annual report to all its consumers. The requirements for report content, format, and distribution were established by the EPA in the Consumer Confidence Rule, published in the Federal Register on August 19, 1998. The report includes information on the City’s sources of water, quality of the water, and the water distribution system.

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  Calendar of Events

Energy & Environment Commission

The mission of the Energy & Environment Commission is to advise the Council and educate the public on energy-efficiency, renewable energy and the environment, to foster a more sustainable community.

Click here for an agenda

Zoning Board of Review

The Zoning Board of Review is responsible for overseeing and administering the City's zoning code in a fair and equitable fashion.  Click here for an agenda

Energy & Environment Commission Summer Forum

 Climate Change & Aquidneck Island

What environmental changes have Newport and surrounding municipalities seen in the recent past, and what can we expect as climate change continues to impact the area? Explore impending threats and strategies for resilience with a panel of experts, including:

  • Dawn Euer. Rhode Island State Senator
  • Professor Stephen Porder, Associate Provost for Sustainability, Brown University 
  • Topher Hamblett, Executive Director, Save the Bay  

City Council Meeting

The City Council serves as a the primary decision making body for the City. Join us for its regular monthly meeting, held in the Second Floor Council Chambers at City Hall. Click here to read an agenda and to view the meeting online.

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