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Contact Information

Robert C. Schultz, Jr.- Director of Utilities

Billing Inquiries: 
(401) 845-5604

General Information and all Other Inquiries:
(401) 845-5600

Emergency After Hours Contact:
(401) 845-5826

»

Contact Information

Robert C. Schultz, Jr.- Director of Utilities

Billing Inquiries: 
(401) 845-5604

General Information and all Other Inquiries:
(401) 845-5600

Emergency After Hours Contact:
(401) 845-5826

»

Department of Utilities

Drinking Water

The Water Division operates and manages the source water reservoirs, treatment plants, storage tanks and distribution system throughout Newport, the Town of Middletown and a small portion of the Town of Portsmouth. We also sell water wholesale to the Portsmouth Water and Fire District and Naval Station Newport.
 

Wastewater

The Water Pollution Control Division is responsible for providing wastewater, or sewer treatment, for the residents of Newport. Additionally, we also provide wastewater treatment on a wholesale basis to the Town of Middletown and Naval Station Newport. 

 

Stormwater 

We're responsible for managing and improving Newport's Stormwater System as we work to improve the quality of our environment from stream to ocean. 
 

Construction Updates

We're committed to maintaining and improving our civic infrastructure. For updates on how we're preparing Newport for its next 100 years, click on the following links below.

The Department of Utilities is comprised of two divisions, the Water Division, which is responsible for drinking water; and the Water Pollution Control Division, which operates the City's sanitary sewer system and stormwater system. We're committed to protecting our natural resources and believe that maintaining our infrastructure is a vital component of maintaining and improving our quality of life. Our office is located at 70 Halsey Street and we can be reached at (401) 845-5600 or by email.

With school closing across the country, we posted downloadable coloring sheets. This way you can download them at home. The pages are free to use. Click here to see the pages that are available. Stay safe.

Additional Information

Lead & Drinking Water

Know the facts about lead and your drinking water

Watershed Protection

Learn about our efforts to protect Newport's watersheds

Consumer Confidence Reports

Check out the latest Consumer Confidence Report

Understanding Your Bill

Do you have questions about your bill? We can help

Water on Aquidneck Island

Like any island, we take our fresh water seriously

FAQs

Click through for answers to some our most popular questions

Important Utilities News

Tracking our Water Quality: 2020 Consumer Confidence Report Now Available

Tracking our Water Quality: 2020 Consumer Confidence Report Now Available

NEWPORT -- We've made some significant investments to improve our water quality over the last 16 years, and it shows according to the latest 2020 Consumer Confidence Report (CCR), which is now available online at www.cityofnewport.com/ccr20.

Learn more →

News & Events

Latest News

Spring Hydrant Flushing Set to Begin

Water Main Flushing to Span from Portsmouth to Newport
 
NEWPORT, R.I. (FRIDAY, APRIL 8, 2022) – As part of the Newport Water Division's (NWD) ongoing water distribution system maintenance, a water main flushing program in designated areas will begin during evening hours starting Sunday, April 17, 2022, and ending May 5, 2022.
 
To minimize impacts to our customers, flushing crews will begin at 8 p.m. and continue until 4 a.m.

Residents, Contractors Reminded to Help Keep Storm Drains Clear

Impacts of Forecasted Rain Could be Exacerbated by Snow-Clogged Drains

NEWPORT, R.I. (WEDNESDAY, FEB. 2, 2022) –  As Newport continues to dig out from last weekend’s historic blizzard, crews from the City’s Department of Utilities are out working hard to clear as many catch basins as possible before forecasted rain arrives.

Residents and businesses are also encouraged to check the catch basins in their own areas to make sure they are clear of snow and ice so water can easily drain. If possible, residents and private contractors are asked to please clear snow & ice from catch basins. Not only will free flowing catch basins help keep roadways and sidewalks safe, but they’re also critical in preventing damage to private homes and businesses.

Fall Water Main Flushing Set to Begin

Work to take place in Newport, Parts of Middletown and Portsmouth
 
NEWPORT, R.I. (TUESDAY, OCTOBER 12, 2021) – As part of the Newport Water Division’s ongoing maintenance of the island’s water distribution system, water main flushing is set to run from Sunday, October 17 through Nov. 4th in Newport and parts of Middletown and Portsmouth.

The flushing will begin at 8:00 p.m. and continue until 4:00 a.m.   Signs will be posted in each area before flushing begins.  

See All News »
  Calendar of Events

Zoning Board of Review

The Zoning Board of Review is responsible for overseeing and administering the City's zoning code in a fair and equitable fashion.  Click here for an agenda

City Council Meeting

The City Council serves as a the primary decision making body for the City. Join us for its regular monthly meeting, held in the Second Floor Council Chambers at City Hall. Click here to read an agenda and to view the meeting online.

Cliff Walk Commission

The Cliff Walk Commission is charged with overseeing the maintainence, operations, and activities of the City's historic Cliff Walk. Click here for an agenda

Tree & Open Space Commission

The Tree & Open Space Commission is dedicated to the preservation and protection of the City's parks, trees, and open space. 

See All News »