Department of Utilities

Newport Water Division 

The Newport Water Division (NWD) manages the water system serving the City of Newport, the Town of Middletown, and a small portion of the Town of Portsmouth. Additionally, NWD provides water wholesale to the Portsmouth Water and Fire District and Naval Station Newport. The NWD water system consists of surface reservoirs providing our raw water supply, advanced water treatment plants, water storage facilities, raw and treated water booster pump stations, fire hydrants, water meters and about 200 miles of water distribution pipes. There are approximately 15,000 services within the system, serving over 40,000 customers

 

• Billing
• Water Meters
• Water Quality
• Forms & Applications
• Frequently Asked Questions

Billing Office

The Billing Office is responsible for managing the Utility Billing System. The Office coordinates, maintains, and processes customer accounts, monthly water bills, special billings, water metering & consumption data, payments, and shut-off notices.

• Pay My Bill Online
• FAQ’s
• Understanding Bill Charges & Fees
• Water Meters
• Change of Address Form
• Final Reading for Real Estate Closing Form

Water Pollution Control Division

The Water Pollution Control Division (WPC) manages the sanitary sewer and stormwater systems serving the City of Newport. The WPC stormwater system consists of catch basins, tide gates, swales, and approximately 50 miles of drainage pipes that deliver stormwater runoff to over 160 outfalls. The WPC sanitary sewer system consists of sanitary pump stations, manholes, CSO treatment facilities, CSO outfalls, and approximately 100 miles of gravity and pressurized sewer collection pipes that deliver domestic, commercial, and industrial waste to our wastewater treatment plant. In addition to serving the City of Newport, the wastewater treatment plant also receives wastewater flow from the Town of Middletown and Naval Station Newport. The facility treats an average of 8.4 million gallons of wastewater daily, serving over 40,000 customers.

 

• Understanding your Rates & Fees
• CSO Control Program
• Industrial Pre-treatment Program
• Stormwater Annual Report
• Sanitary Sewer Service Application
• Sanitary Sewer Abatement Request Policy and Form
• Storm Drain Service Request
• Adopt A Catch Basin

Construction Updates

We're committed to maintaining and improving our civic infrastructure. For updates on how we're preparing Newport for its next 100 years, click on the following links below.

• Capital Projects
• Washington Sq. Emergency Water Main Project
• Current Projects
• Drinking Water Projects
• Sanitary Sewer Projects
• Stormwater Drainage Projects

Lead & Drinking Water

Know the facts about lead and your drinking water

Watershed Protection

Learn about our efforts to protect Newport's watersheds

Consumer Confidence Reports

Check out the latest Consumer Confidence Report

Water on Aquidneck Island

Like any island, we take our fresh water seriously