Contact Information

Robert C. Schultz, Jr.- Director of Utilities

Billing Inquiries: 
(401) 845-5604

General Information and all Other Inquiries:
(401) 845-5600

Emergency After Hours Contact:
(401) 845-5826


Contact Information

Robert C. Schultz, Jr.- Director of Utilities

Billing Inquiries: 
(401) 845-5604

General Information and all Other Inquiries:
(401) 845-5600

Emergency After Hours Contact:
(401) 845-5826


Department of Utilities

Drinking Water

The Water Division operates and manages the source water reservoirs, treatment plants, storage tanks and distribution system throughout Newport, the Town of Middletown and a small portion of the Town of Portsmouth. We also sell water wholesale to the Portsmouth Water and Fire District and Naval Station Newport.


The Water Pollution Control Division is responsible for providing wastewater, or sewer treatment, for the residents of Newport. Additionally, we also provide wastewater treatment on a wholesale basis to the Town of Middletown and Naval Station Newport. 



We're responsible for managing and improving Newport's Stormwater System as we work to improve the quality of our environment from stream to ocean. 

Construction Updates

We're committed to maintaining and improving our civic infrastructure. For updates on how we're preparing Newport for its next 100 years, click on the following links below.

The Department of Utilities is comprised of two divisions, the Water Division, which is responsible for drinking water; and the Water Pollution Control Division, which operates the City's sanitary sewer system and stormwater system. We're committed to protecting our natural resources and believe that maintaining our infrastructure is a vital component of maintaining and improving our quality of life. Our office is located at 70 Halsey Street and we can be reached at (401) 845-5600 or by email.

With school closing across the country, we posted downloadable coloring sheets. This way you can download them at home. The pages are free to use. Click here to see the pages that are available. Stay safe.

Additional Information

Lead & Drinking Water

Know the facts about lead and your drinking water

Watershed Protection

Learn about our efforts to protect Newport's watersheds

Consumer Confidence Reports

Check out the latest Consumer Confidence Report

Understanding Your Bill

Do you have questions about your bill? We can help

Water on Aquidneck Island

Like any island, we take our fresh water seriously


Click through for answers to some our most popular questions

Important Utilities News

Tracking our Water Quality: 2021 Consumer Confidence Report Now Available

Tracking our Water Quality: 2021 Consumer Confidence Report Now Available

NEWPORT -- We've made some significant investments to improve our water quality over the last 16 years, and it shows according to the latest 2021 Consumer Confidence Report (CCR), which is now available online at www.cityofnewport.com/ccr21.


Learn more →

News & Events

Latest News

City to Conduct Smoke Testing on North End Sewer Lines

Inspections Slated for Week of August 22nd
NEWPORT, R.I. (MONDAY, AUGUST 15h, 2022) – Residents in portions of Newport’s North End neighborhood are being advised that contractors from Wright-Pierce, working on behalf of the City of Newport, will be conducting smoke testing in sewer lines during the week of August 22, 2022.

While most of the work will be performed on public property, crews may need to walk across residential areas located within the public right-of-way as part of the inspection process.

Crews will be going to door-to-door in advance of the testing with informational flyers describing the process and providing important contact information.


Payment Period, Penalty Dates to be Extended for Affected Billing Cycles
NEWPORT, R.I. (THURSDAY, JULY 7th, 2022) –Newport Water Division customers should expect a delay in receiving their July utility bills after vendor technical issues impacted the ability to issue monthly statements.
As a result, July utility bills will now be due Aug. 31st, 2022. Likewise, the late payment penalty date will also be extended for affected billing cycles.

Second Public Meeting Slated on Prescott Hall Flooding

Public Invited to Share Thoughts In-Person & Online

NEWPORT, R.I. (WEDNESDAY, JUNE 15, 2022) – Newport’s Department of Utilities will be hosting an informational meeting in the Council Chambers at City Hall on Thursday, June 23rd at 6:30 p.m. to discuss the ongoing engineering study which seeks to address localized flooding that has been observed in the Prescott Hall Watershed.

This will be the second in a series of informational meetings and will include an opportunity for neighborhood residents to share information on past events and to provide input on priorities for

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  Calendar of Events

Bicycle & Pedestrian Advisory Commission

The Bicycle and Pedestrian Advisory Commission is tasked with providing advice to the City on how to make Newport safer and more accessible for cyclists and pedestrians. Click here for an agenda

Historic Cemetery Advisory Commission

The Newport Historic Cemetery Advisory Commission is dedicated to the preservation of the City's historic burying grounds. Read the Agenda

City Council Meeting

The City Council serves as a the primary decision making body for the City. Join us for its regular monthly meeting, held in the Second Floor Council Chambers at City Hall. Click here to read an agenda and to view the meeting online.

Energy & Environment Commission

The mission of the Energy & Environment Commission is to advise the Council and educate the public on energy-efficiency, renewable energy and the environment, to foster a more sustainable community.

Click here for an agenda

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