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In This Section

Important Privacy Notice

Notice of Privacy Incident


On June 9, 2022, the City identified unusual network activity that caused certain systems in its network to become unavailable. The City immediately took steps to secure its network and launch an investigation with the assistance of a cybersecurity firm. The City also notified law enforcement and worked to support its investigation.
 
Through the investigation, the City learned that there was unauthorized activity in its network beginning June 8, 2022 through June 9, 2022. During that time, an unauthorized party obtained files stored on the City’s file servers. The City began a careful review of the files involved and determined, on July 12, 2022, that the files contained information used for human resources and benefits purposes for certain current and former employees and their spouses and/or dependents, including names, addresses, dates of birth, Social Security numbers, financial account numbers used for direct deposit, and information related to group health insurance.

The City continued its review and determined, on July 22, 2022, the files involved included historical property and motor vehicle registration records, as well as City department reports and financial records. Some of these files included the names, dates of birth, Social Security numbers, driver’s license or state identification numbers, financial account information, payment card information, health insurance information, and medical information of City residents and others.
 
On July 22, 2022 and August 15, 2022, the City mailed letters to individuals whose information was identified in the files and arranged for individuals whose Social Security number or driver’s license was involved to receive a complimentary membership to identity monitoring services through Experian®. If you believe you are affected by this incident and you do not receive a letter by September 15, 2022, please call 855-516-3873, Monday through Friday, from 9:00 a.m. to 6:30 p.m. Eastern Time.  
 
The City takes this matter very seriously and regrets any inconvenience or concern this incident may cause. To help prevent something like this from happening again, the City is taking steps to further enhance the security of its network.
 
 

Quick Contact Information


If you believe you may have been affected by this incident and would like to speak to a dedicated representative, please conact the City's dedicated Call Center

Call Center:
1-855-516-3873
Hours: 
M-F, 9 a.m. - 6:30 p.m. ET

 

Press Release


July 22, 2022 Press Release
August 15, 2022 Press Release

City of Newport

43 Broadway, Newport, RI 02840
Phone: (401) 845-5300 (M-F 8:30 a.m. - 4:30 p.m.)
Fax: 401-848-5750

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