Online Payments Offline Temporarily

Effective July 1st, the City of Newport will be introducing a new software program that will help streamline operations for City staff. Please note that while customers will still be able to conduct normal business inside City Hall, residents are advised that certain functions, including online payments, are currently offline.

News & Events

Latest News

CITY LAUNCHES ONLINE BOND GUIDE FOR NOV. 5TH

Interactive Map, Project Descriptions Available
 
NEWPORT, R.I. (FRIDAY, SEPTEMBER 13, 2024) – Newport voters interested in learning more about the City’s proposed $98.5 million bond proposal have a new resource. Earlier this week, the City launched a new online guide for residents to preview the ballot question and learn more about the projects that the City hopes to realize should voters approve the referendum on Nov. 5th.

Newport Water Division Provides Billing Updates

New Payment Option, Minimum Sewer Use Fee
  
NEWPORT, R.I. (TUESDAY, SEPTEMBER 10, 2024) – After a roughly two-month pause, a new online payment portal for Newport Water Division customers will be available at the start of the next billing cycle in September.

The new portal, a link for which will be placed at www.CityofNewport.com/Water when ready, replaces the City’s legacy payment system that was taken offline in July as part of a needed software upgrade.

Understanding the confusion and inconvenience caused by the delay, the Water Division has waived interest and late fees for all affected accounts. Meanwhile, customers who may have already paid interest charges on their July or August bills will be credited that same amount in their subsequent billing cycle.

Water Bills Delayed

NEWPORT, R.I. -- Newport Water Division customers should expect a delay in receiving their utility bills this month after vendor technical issues impacted the ability to issue monthly statements. Likewise, the late payment penalty date will also be extended for affected billing cycles.

If you’d like to speak to one of our Utilities Customer Service Representatives, please call (401) 845-5604. Inquiries may also be emailed to utilitybilling@cityofnewport.com.

See All News »
  Calendar of Events

City Council Workshop

The Newport City Council will meet to discuss Utilties Billing

Historic Cemetery Advisory Commission

The Newport Historic Cemetery Advisory Commission is dedicated to the preservation of the City's historic burying grounds. Read the Agenda

Naval Station Newport RAB Meeting

You can meet with fellow citizens and representatives from the Navy, the U.S. Environmental Protection Agency, and the Rhode Island Department of Environmental Management, and you can help plan studies and cleanups of contaminated sites.

For general information regarding the NAVSTA Newport Environmental Restoration Program (ERP) or more details on this and other upcoming meetings, go to the Navy’s website https://bit.ly/3oeFnFa. Click on the tabs Home Page, Site Descriptions, and Administrative Record, or the links within this Navy public website. By clicking on the Administrative Records, you can search public documents related to the investigation and cleanup at ERP sites.

EPA Website: http://epa.gov/superfund/netc

If you have any questions, please call the Navy Co-Chair at 401-841-7671 or Citizen Co-Chair 404-259-3148.

All meetings are hybrid; held in person at the Sonesta Select, 9 Commerce Drive, Middletown, RI 02842 from 6:30 pm – 8:00 pm and online via Microsoft Teams.
 

Energy & Environment Commission

The mission of the Energy & Environment Commission is to advise the Council and educate the public on energy-efficiency, renewable energy and the environment, to foster a more sustainable community.

Click here for an agenda

See All News »